Cancellation Policy

At Stars & Stripes, we understand that circumstances can change. However, due to the customized nature of our products, cancellations are subject to the following terms and conditions:

1. Order Cancellation by the Customer

• Before Production Starts:
  • Orders can be canceled within 1 business day of placing them, provided production has not started.
  • A full refund will be issued for eligible cancellations.
• After Production Starts:
  • Once customization or production begins, cancellations will not be accepted.
  • No refunds will be issued for work already in progress.

2. Order Cancellation by the Company

We reserve the right to cancel orders in the following scenarios:

• If we are unable to fulfill the order due to unforeseen circumstances.
• If incorrect or incomplete information is provided by the customer.
• In cases of payment failure or suspected fraudulent activity.

In such cases, the customer will be notified, and a full refund will be issued.

3. Refund Process for Cancellations

• Refunds for eligible cancellations will be processed within 2 business days using the original payment method.
• Any applicable transaction fees or charges may be deducted from the refund.

4. Bulk Orders

For bulk or high-value orders, cancellations may be subject to additional terms, including partial refunds based on the production status. Please contact us for details.

5. How to Request a Cancellation

To request a cancellation, please contact us with your order details:

• Email: starsandstripesindia@gmail.com
• Phone: +91 7001501729

6. Exceptions

• Customized orders are generally non-cancellable once production begins due to the personalized nature of the products.
• If you identify an error in your order details, please notify us immediately to make necessary adjustments (if possible).

Thank you for understanding our policies as we strive to deliver high-quality, customized products tailored to your needs.