Shipping Policy
At Stars & Stripes, we are committed to delivering your customized products securely and on time. Below is an outline of our shipping policy to ensure a seamless experience.
1. Order Processing Time
- Orders are put in process within 1 business day after receiving payment confirmation.
- For customized products, the processing time may vary depending on the complexity and quantity of the order.
- We will notify you if there are any delays in processing.
2. Shipping Methods and Delivery Time
- We partner with trusted courier services to ensure reliable delivery.
- Delivery times may vary based on location, shipping method, and external factors such as weather or logistical disruptions.
3. Shipping Costs
- Shipping charges will be calculated based on:
- Delivery location.
- Weight and dimensions of the package.
- Exact charges will be shared at despatch.
- Note: As a small way of honoring the Indian Armed Forces, we provide free shipping across anywhere in India through India Post.
4. Order Tracking
- Once your order is dispatched, you will receive a tracking number via WhatsApp to monitor the shipment’s progress.
5. Packaging
- All products are carefully packaged to prevent damage during transit.
- For bulk or fragile items, additional protective packaging may be used.
6. Delivery Issues
If you experience any issues with delivery, please contact us immediately:
- Delayed Delivery: Notify us if your order does not arrive within the estimated time frame.
- Damaged or Lost Items: Report any damages or missing items within 3 days of delivery.
7. International Shipping (if applicable)
- For international orders, customs duties, taxes, and other charges may apply.